Frequently Asked Questions

How do I schedule an appointment?
Please call 503.902.5057 to schedule an appointment. If you reach the confidential voicemail, please be sure to leave your name, return phone number (even if you think we have it), and a brief message.
*Please note: If this is not your first session you may also text 503.902.5057 to schedule an appointment. Text messaging is NOT a confidential form of communication. Do not provide confidential information in messages.

What does a counseling session typically look like?
Your first session will be a little different from subsequent ones. Your counselor will greet you in the waiting area and take you to the office. Your counselor will look over your forms and ask you some questions about yourself. Just like any other healthcare practitioner, your counselor might ask you about any medications you may be taking, prior counseling experiences, names, dates, etc. As your counselor asks questions, notes may be taken in order to provide you with the best care possible. Next, your goals for counseling will be discussed, and you will continue becoming acquainted with your counselor. Lastly, another session will be scheduled if both the counselor and the client agree that it is a good fit.

Subsequent counseling sessions involve fewer questions, and are more conversational in nature. Periodically your progress will be reviewed with your counselor in order to assess the success of the counseling method. Goals that are achieved may be traded for new ones, or clients may decide to take a break from counseling, or elect to discontinue counseling all together.

What are my rights as a client?
As a client you have the following rights:
To expect that a counseling intern has met the minimal qualifications training and experience required by state law:
To examine public records maintained by the Board and to have the Board confirm credentials of a licensee;
To obtain a copy of the Code of Ethics;
To report complaints to the Board;
To be informed of the cost of professional services before receiving the services;
To be assured of privacy and confidentiality while receiving services as defined by rule and law, including the following exceptions:
Reporting suspected child abuse;
Reporting imminent danger to client or others;
Reporting information required in court proceedings or by client’s insurance company, or other relevant agencies;
Providing information concerning intern case consultation or supervision; and
Defending claims brought by client against the intern or licensee;
To be free from being the object of discrimination on the basis of age, color, culture, disability, ethnicity, national origin, gender, race, religion, sexual orientation, marital status, or socioeconomic status.

How long are sessions and how long does the counseling process usually take?
Sessions with individual clients typically last for one clinical hour (50 minutes).
Sessions with couples or families of three or more people typically last 90 minutes in order to provide ample time to explore the different viewpoints of individual family members.

Group counseling sessions range from 50-120 minutes.
Workshops can last from 30 minutes up to many hours, depending on the topic. Workshops tend to run a couple of times per year.
Counseling and group sessions typically occur on a weekly basis.

The counseling relationship typically lasts until the client either achieves their goals or believes that there is no longer a need for it.

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